Terms & Conditions



Unless otherwise agreed in writing these general conditions (“Conditions“) will apply to all
transactions in respect of the use of storage space/units/containers (hereinafter called “the Storage
Unit”) by you the hirer (hereinafter called “the Customer“).
The Storage Unit shall be hired from Kinloss Country Storage (hereinafter referred to as “Kinloss
Country Storage”) on the following terms and conditions and declaring that the goods stored or placed
anywhere in the Kinloss Country Storage Unit shall be referred to as “the Goods”.

(a) You will purchase from us a padlock for the Storage Unit. You are obliged to ensure that the Storage
Unit is padlocked and that the padlock is kept in good order and repair. Any padlocks broken should
be replaced at the cost of the Customer.
(b) Kinloss Country Storage grants the Customer a right to occupy and use the Storage Unit in
accordance with the terms of this agreement for the sole purpose of storing permitted goods. The
Customer may use the Storage Unit for storage of items permitted in accordance with this agreement
and for no other purpose. The following are not permitted by the Customer: – a) use of Storage Unit
as a workplace which results in members of the public visiting the Storage Unit as if a place of work
and b) no commercial activity may be exercised from the Storage Unit under exception of storage of
permitted goods.
(c) The Customer is strictly forbidden from storing the following goods in the storage unit:– any living
creatures, refuse or waste materials including any toxic or hazardous waste materials, food or
perishable goods unless same are securely packaged so that they are protected and do not attract
vermin, firearms, explosives, weapons or ammunition, any illegal substances, any chemicals,
radioactive materials or biological agents, asbestos, fertiliser, glass bottles or any compressed gases
or batteries, fireworks, car or motorcycle wrecks, combustible or flammable materials furthermore no
liquids or water should be stored or contained within any item stored in the Storage Unit.
(d) The Customer is bound to use the Storage Unit in such a way that no damage to the environment
or any disturbance can be reasonably expected to originate from the Storage Unit and is bound to
take all necessary steps to prevent any environmental damage or nuisance to an adjacent Storage
(e) The Customer will use and maintain the Storage Unit with due care and in accordance with the
permitted use and the terms of this agreement. The Storage Unit must be kept locked and clean at all
times. The Customer is responsible for ensuring the Storage Unit is locked prior to leaving the site.
Kinloss Country Storage will take no responsibility for goods lost or damaged on site.
(f) The Customer is not allowed to dispose of any waste goods in or outside the Storage Unit and if
they do so will be charged waste removal costs by Kinloss Country Storage.
(g) The Customer confirms having visited, inspected and accepted the Storage Unit that it is in good
condition and conforms with the agreed use the Customer expects to make of it.

(h) The Customer will comply with the provisions of this agreement together with any local regulations
or the laws pertaining to the goods stored in the Storage Unit.
(i) The Customer acknowledges and accepts full responsibility and liability for all acts of any person
who has access to the Storage Unit or who use the access code of the Customer.
(j) The Customer is bound to use the Storage Unit in such a way that no damage to the environment
or any disturbance can be reasonably expected to originate from the Storage Unit and is bound to
take all necessary steps to prevent any environmental damage or nuisance to an adjacent Storage
(k) Vehicles are only allowed for the purpose of delivering and collecting from the site. If any
unauthorised vehicles are left at the site overnight there will be a charge of £100 per night.
(l) Customers give their permission to allow us to break their lock and/or for access to their Storage
Unit in an emergency. This right shall apply to Kinloss Country Storage and any employees of same.
Kinloss Country Storage will also access the Storage Unit if required to do so by the police, H.M.
Customs and Excise, fire services, Local Authority, by any Court Order or as requested by any other
emergency service.
(m) Kinloss Country Storage shall not be liable for any loss or damage which the Customer suffers as a
result of Kinloss Country Storage’s performance of this agreement being prevented, hindered or
delayed by any act of God, riot, strike or lockout, trade dispute, accident, breakdown of plant or
machinery, fire, flood, difficulty in obtaining workmen, materials or transport or any circumstances
out with the control of Kinloss Country Storage.
(n) The Customer hereby acknowledges and expressly agrees that nothing contained in this agreement
shall be construed so as to create any legal or proprietary interest in the Storage Unit.
(o) The Customer may not attach anything to the walls, ceiling, floor or doors of the Storage Unit and
must advise Kinloss Country Storage if any damage to the Storage Unit occurs.

Unless otherwise agreed a Storage Unit agreement is concluded for an initial period of One month.
After this initial period the contract will continue on a month-by-month basis unless terminated by
either party giving written notice of one month.

The store charges and fees will be invoiced per calendar month together with any VAT applicable.
Payment must be made in advance. Future payments will be debited from the card provided and
Kinloss Country Storage reserve the right to automatically take the next month’s payment unless they
have been given notice of the termination of this contract. In the event that you wish to terminate
this contract you must notify Kinloss Country Storage. Any funds paid in advance for the month
through which your termination is intimated will not be reimbursed.
A failure to pay the storage fee will incur a late payment fee. If the payment remains outstanding 7
days after the due date a payment of £19.50 will be charged to the payment card. Thereafter, if the
payment remains outstanding 28 days after due date a further payment of £24.50 will be charged and
if the sum outstanding remains due on day 49 after due date a further payment of £49.50 will be
charged > Any late payment can result in the exclusion from the site. Kinloss Country Storage may
break the lock on the Storage Unit and install a new lock whether or not Kinloss Country Storage have

exercised their right to terminate this agreement and in these circumstances any goods or items left
in the Storage Unit will become the property of Kinloss Country Storage.
If any part of the storage fee remains outstanding one month after the due date we may: –
(a) Give you written notice that we will remove all of the goods in the Storage Unit if all outstanding
amounts due have not been paid within seven days of Kinloss Country Storage serving you notice to
the address set out in the Schedule.
(b) On expiry of the seven days’ notice sell the goods on your behalf and pass good title to them and
use the proceeds of sale to discharge any outstanding fees and charges due. If the proceeds of sale
are insufficient to discharge your outstanding liability to Kinloss Country Storage you will remain liable
for the balance.
(c) Treat any of the goods not sold as abandoned and destroy or otherwise dispose of them.
Kinloss Country Storage reserve the right to review the charges and fees. Reviewed charges will be
applicable thirty days after written notice is provided by Kinloss Country Storage to the Customer.

In the event of the termination of the agreement please email us or call us directly to notify us of your
proposed moving out date. Please ensure that Kinloss Country Storage have given confirmation of the
proposed move out date.
The Customer will be obliged to vacate the Storage Unit on the move out date and Kinloss Country
Storage reserve the right to re-let the Storage Unit from the move out date.
On termination of this agreement all goods must be removed from the Storage Unit and the Customer
must leave the Storage Unit clean and tidy and in the same condition as at the commencement date.
Kinloss Country Storage reserve the right to pass charges to the Customer in respect of any repairs or
cleaning of the Storage Unit after same has been vacated. Appropriate charges can be applied in the
event the Storage Unit has to be cleaned, any goods disposed of or any rubbish left in the unit or on
this site.
Any goods left in the Storage Unit after termination will be considered as abandoned and disposed of
by Kinloss Country Storage.
In the event the Customer does not comply with any obligation imposed under law, fails to comply
with the terms of this agreement, is subject to any form of insolvency event (including being unable
to pay its debts, entering into liquidation or passing a resolution to wind up, suffering an application
for administration or the appointment of an administrator or having a bankruptcy petition raised
against an individual or in the event the individual is unable to pay debts and having no reasonable
prospect of doing so) then Kinloss Country Storage have the right to terminate this agreement at any
time without notice and without prejudice to any of its rights and remedies in terms of this agreement
and Kinloss Country Storage shall be entitled to payment of all losses, charges, fees and other sums
due hereunder and it shall be entitled to recover any goods which remain in the Storage Unit as
contribution towards any such sums due. In addition, the Customer shall be liable for Kinloss Country
Storage’s costs in connection with debt collection and enforcement of the agreement.


Kinloss Country Storage do not provide insurance in respect of the Storage Unit nor its contents. The
storage of goods in the Storage Unit is and always remains the sole risk of the Customer. Kinloss
Country Storage shall not be liable for any damage to the goods whatsoever nor any property damage
nor any economic loss of the Customer.
Kinloss Country Storage provides no warranty as to the supervision of the storage facility nor the
security of the storage facility.
The Customer agrees that the Customer shall be solely responsible for obtaining insurance to protect
the goods and as such the exclusions and limitations of liability in this clause are fair and reasonable.

The Customer’s personal data is processed by Kinloss Country Storage as data controller under the
applicable data protection laws and in accordance with the rules defined in Kinloss Country Storage’s
Privacy Policy (available online or in print if requested). This policy defines the reasons why Kinloss
Country Storage processes the personal data, the rights of the consumer vis a vis the personal data
and other important aspects of the way Kinloss Country Storage processes personal data.

The terms of this agreement are covered by the law of Scotland and any disputes which may arise out
of or in connection with the terms of this agreement must be dealt with in the Courts of Scotland.

If any part of this agreement is null and void or subject to annulment the validity of all and any other
part of the agreement remains unaffected. Any void or annulled clause will be replaced by a valid
The Customer understands and accepts that these general terms and conditions apply to the use of
the Storage Unit.
Kinloss Country Storage have the right to modify these general terms and conditions of storage and
the Customer will be informed on any changes before implementation via mail, email or website.
Following notification, the Customer, after thirty days, is considered to be in agreement with any such
changes unless the Customer has notified Kinloss Country Storage in writing that the Conditions are
not accepted.
For two or more customers constitute the Customer all obligations shall be joint and several.
By accepting the terms and conditions outlined above the Customer declares to Kinloss Country
Storage that they are the lawful owner of all goods stored and shall not use the Storage Unit for any
illegal or immoral purpose.
This agreement shall be governed by the law of Scotland and the Scottish Courts shall have full
jurisdiction in respect of any dispute arising in respect of these conditions.

Customer Reviews

Steven Hart

Been there last few years fantastic place.

Charlotte Seed

Excellent. Really well organised. Reasonable price. We used it to make moving house less stressful and would definitely use it again.

Andy Ryland

Good service and value for money.

Jenny Eastham Nordenberg

Brilliant storage and easy access.

Gary MacKenzie

Secure storage containers in an alarmed environment. Good price per month.

C Farion

Very well maintained storage facility. The lock up I'm using seems brand new. Items are secured and the site is also secured. I trust my items will be safe at this place. Access is until 8pm which is fine because it's dark by then anyway. If you don't need 24 hour access then this is a place that is easy to park right in front of your storage container, has dry clean space and security seems really good. Was recommend to me from a friend who also stores things there. They may be full (e.g. no containers left at the moment) though but it's worth trying!

Find Us

Sat Nav: IV36 2UA
what3words: strictest.unravel.condensed

You can find Kinloss Country Storage situated just off the B9089 – five miles from Forres, and seven miles from Elgin.

Kinloss Country Storage
Miltonhill, Kinloss
Forres IV36 2UA

01343 344600 info@kinlossstorage.co.uk

Site Access
8.00am - 8.00pm. Every Day.
Office Hours: Monday - Thursday
9:00am - 4:30pm
Office Hours: Friday
9:00am - 2:30pm
Office Hours: Saturday - Sunday

Contact Us

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